Business transformation and shared services leader with 20+ years of UAE/GCC experience, including 14 years leading company-wide digital and operational transformation for a family-owned UAE group across EPC/construction, facility management, trading, dealership, retail and ecommerce. Experienced in complex, multi-site operations exceeding AED 500M turnover, 200+ concurrent projects, 7,000+ direct and third-party workforce, 3,000+ assets and large SKU inventory.
Strong background in aligning people, process, data and technology to improve visibility, accountability and business control. Led cross-functional transformation across finance, accounts, procurement, HR, IT, logistics, warehouse, sales, after-sales and project operations while working directly with ownership and senior leadership. Combines hands-on ERP and shared services experience with formal education in AI for Business, change leadership, organizational leadership, business analytics, economics and financial accounting.